How to Withdraw Money from Paypal to Mpesa: Detailed Guide

how to withdraw money from paypal to mpesa

Withdraw, Send, transfer money from PayPal to mpesa

Here’s how to transfer money from Paypal to Mpesa. Use this guide to smoothly make your withdrawals from Paypal to Mpesa. Here are the steps to follow

MPESA or Equity Bank are the two options available for you to withdraw your money out of your Paypal account. This article will show you how exactly you can withdraw your funds from Paypal into your Mpesa.

Withdrawal from PayPal to Mpesa: Full Guide

Facilitating seamless financial transactions between PayPal and M-Pesa, one of Kenya’s leading mobile money services, has revolutionized cross-border payments for Kenyan users.

Here’s a definitive guide to effortlessly withdrawing money from your PayPal account to your M-Pesa wallet. The first step to withdraw from your Paypal account to Mpesa is to link your account.

Before initiating any transfers, ensure both your PayPal and M-Pesa accounts are linked. Follow these simple steps to complete the linkage:

  1. Visit the official PayPal-M-Pesa partnership website.
  2. Click on “Get Started” to initiate the registration process.
  3. Log into your PayPal account using your credentials.
  4. Provide your M-Pesa account mobile phone number.
  5. Verify your phone number by entering the received SMS verification code.

Note: Ensure that the name on your PayPal account matches the name on your M-Pesa account for successful linkage.

Withdrawing Money From PayPal to M-Pesa: Step by Step Process

Once your accounts are linked, you can proceed with the withdrawal process following these straightforward steps:

  1. Log into the PayPal-M-Pesa website.
  2. Click on “Get Started” and select “Withdraw from PayPal.”
  3. View your available PayPal balance and choose the desired withdrawal amount.
  4. If necessary, convert your balance into USD before withdrawal.
  5. Confirm the transaction details and proceed.
  6. Receive your funds within minutes to three days, depending on the amount withdrawn.

Paypal Mpesa Withdrawal Charges

PayPal charges a 3% conversion fee for withdrawals, and M-Pesa accounts have a maximum limit of Ksh. 300,000.

How to Top Up Your PayPal Account Using Your M-Pesa Balance

If you need to replenish your PayPal funds from their M-Pesa wallets, here’s a step-by-step guide:

  1. Visit PayPal-M-Pesa and log in.
  2. Click on the “Top Up” button.
  3. Enter your desired top-up amount in USD and calculate the equivalent in KES.
  4. Proceed to M-Pesa and initiate the transaction. Select Lipa na M-Pesa and enter 800088 as the Business Number.
  5. Enter your PayPal-connected email address as the Account Number.
  6. Confirm the transaction with your M-Pesa PIN.

Your PayPal account will reflect the top-up amount within minutes to a few hours.

By following these steps, you can efficiently manage your financial transactions between PayPal and M-Pesa, ensuring smooth cross-border money transfers.

FAQs About PayPal to M-Pesa Withdrawal

Why Can’t I Withdraw From PayPal to M-Pesa?

There are several reasons why you might encounter difficulties withdrawing funds from PayPal to M-Pesa:

  • Your accounts aren’t linked: Ensure both your PayPal and M-Pesa accounts are connected.
  • Account suspension: If your PayPal account is suspended, resolve it through the Resolution Center.
  • Payment hold: For new users, PayPal may hold funds until confirmation by the sender.
  • Limited account access: PayPal may restrict account access due to various reasons, such as identity verification or inactivity.
  • Withdrawal error: Double-check for any withdrawal errors, such as missing decimal points.
  • Transaction review: PayPal might delay withdrawals for review, especially in cases of suspected fraud.

How Much Is the Transaction Cost for PayPal to M-Pesa Withdrawals?

For both withdrawal and top-up transactions, a 3% conversion fee is charged. Additionally, PayBill charges apply when topping up from M-Pesa to PayPal, depending on the transaction amount. These charges are payable to Safaricom.

How Long Does It Take for PayPal to M-Pesa Withdrawals to Process?

The processing time for PayPal to M-Pesa withdrawals typically varies. Generally, it can take anywhere from a few minutes to several business days, depending on factors such as account verification, transaction volume, and any potential review processes by PayPal.

Are There Any Limits on PayPal to M-Pesa Withdrawals?

Yes, there might be limits on the amount you can withdraw from PayPal to M-Pesa. These limits can vary based on factors such as your account status, transaction history, and regional regulations. To know your specific withdrawal limits, it’s best to check with both PayPal and M-Pesa.

What Should I Do If My Withdrawal Transaction Is Declined?

If your withdrawal transaction from PayPal to M-Pesa is declined, there could be several reasons for this. Firstly, ensure that all account details are entered correctly and that your accounts are properly linked. If the issue persists, contact PayPal customer support for assistance in troubleshooting the problem.


To withdraw money from Paypal to mpesa, you must first link your Paypal account with your Mpesa and then Log in to the PayPal-M-Pesa website. Click on “Get Started” and select “Withdraw from PayPal.” Note that Paypal will charge you a 3% withdrawal fee.

Leave a Comment